Process

At Ecruos, we believe that BPO is not just about “business process outsourcing” – it is a continual effort for providing world class services for the benefit of your business. We provide client-centric business process outsourcing solutions and services. We can help you with any business activity that does not need our physical presence.

At Ecruos, we follow a simple and streamlined process to perform your highly complex or day-to-day operational tasks more effectively. Our team of dedicated experts is proficient in breaking down your task into few simple steps. We prioritize on listening to your exact requirements and developing a comprehensive solution to aptly meet your business needs. The end result is a quality-based solution that perfectly aligned with your business goals. Our unique working model combined with the state-of-the-art infrastructure allows us to provide you with high quality services 24×7×365 at very competitive rates.

We can help you with any business activity that does not need our physical presence, and can be performed via chat, email and/or instant messaging. Our dedicated virtual assistants are available for you support 24×7×365 and are ready to provide you quick feedback on regular intervals. Our experienced personnel focus on providing quick reports to our clients, so that we can incorporate their comments as part of the project development cycle. Our projects are flexible so that they can be customized inline with requirements as your business cultivates in the future.

With our state of the art infrastructure and a dedicated team of experts, we cater to a global clientele. Our unique working model allows us to provide you with high quality services 24×7×365 at very competitive rates. We work in four shifts to best suit your working hours.

  • Far East shift: 9:30 - 17:30 (HK Time) or 11:30 - 19:30 (Sydney Time)
  • European shift: 10:30 - 18:30 (London Time)
  • EST shift: 9:00 - 17:00 (Eastern Standard Time)
  • PST shift: 10:30 - 18:30 (Pacific Standard Time)
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Our USP's
  • Quick turnaround
  • Customized solutions
  • Immediate response
  • Highly skilled employees
  • Cost reduction
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